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Spare me from companies with seperation anxiety

“You can checkout any time you like, but you can never leave!”–The Eagles, Hotel California I knew I was in trouble when one of the phone tree options was, “If you’d like to discuss canceling your account with a specialist, please stay on the line”. Discuss? What was to discuss? I called to cancel my Tivo account, not to sit down and have a cup of tea and weigh …

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